Access for All
...my partner and I enjoyed every minute of our stay at the Dean Court! This is the best hotel we've ever stayed at! Our experience at this hotel was superb
M P Preston
The BEST WESTERN PLUS Dean Court Hotel prides itself on providing access for all its guests
Facilities at The Dean Court currently include:
Ramp Access for guests in wheelchairs. Ramp incline is 7.2 degrees over 10' length.
Ramp and Entrances are suitable for conventional-sized electric wheelchairs
Due to our location and the age of the historic building, our ramped entrance requires our staff to assist you. The temporary ramp protrudes a little on to the road of this side street - which is pedestrianised for several hours each day. Disabled parking is allowed at other times which means there is a slight risk of the access being blocked by parked cars. Staff are therefore ready and willing, at all times, to assist guests. Once inside there is total access to all public areas, (The Bar, D.C.H - the restaurant, The Court Cafe-Bistro, Lounge areas) and of course spacious toilet facilities
Wheelchair Hire. The hotel has two(basic model) wheelchairs for guests' hire. A nominal fee of £5 per day is made - to a maximum of £20 for longer than 4 day stays. (Use of this wheelchair is entirely at the users risk. The hotel is unable to accept liability for any injuries howsoever caused whilst using the wheelchair)
Room 16 A Single Room with walk-in shower - for guests with limited ambulent abilities. Wheelchair access to and in the room is adequate/practical - BUT THE BATHROOM IS NOT WHEELCHAIR ACCESSIBLE
Bedroom Number 20 (Double or Twin) for guests who need to remain in a wheelchair. Fully equipped bathroom with Wet Room; Shower with fixed seat and removable shower - head. Retractable grab-rail. Portable toilet seat to increase height and portable Toilet support frame. Spacious bedroom with non- caster wheel bed, accessible light controls. Directly opposite Lift.
Bedroom Number 55 (Double) for Ambulant Disabled guests. Walk-in shower cubicle, spacious room just 15/20 paces from Lift.
Braille signage throughout the public areas
Accessible Toilet on ground floor
Low-level Reception Desk for convenience of wheelchair-bound guests when registering
Well-lit corridors and public areas
Large print menus on request and other helpful written information
...and Staff who care!!
To enable us to offer a personal service to all our guests, may we ask guests wishing to make use of any of these facilities, or any other services we offer, to advise us of their needs when making reservations.
*Please request lift access in all communications, as there are 4 rooms accessible by stairs only
In the event of a fire or other emergency, trained staff will assist all guests who would experience difficulties in evacuating the hotel speedily.
Our Website Accessibility Policy
Dean Court Hotel is committed to providing equal opportunities for people with disabilities. Therefore, every effort has been made to ensure that our website is accessible to all users.
All pages on this site have been tested against standards developed by The World Wide Web Consortium (W3C) and conform to priority level AA of the Web Content Accessibility Guidelines.
This website has been designed to allow users to change the size of the text which appears on the page. This can be done by adjusting the browser settings. If you are using Internet Explorer, click on the 'View' menu and then 'Text size' and adjust the text accordingly.
We want our site to be as clear as possible but understand that our current web standards do not address every accessibility problem. If you have difficulties using our site or would like any more information regarding our website's accessibility please contact us