Access for All

Our Hotel Accessibility Policy

The Dean Court prides itself on providing access for all its guests.

Facilities in the hotel currently include:

Ramped Entrance. Due to our location and the age of the building, our ramped entrance requires our staff to assist you. The ramp is a portable one and is steeper than the ideal gradient. If it were 12 degrees it would stretch across the road. Our staff are very willing to help. Once inside there is level easy access to all public areas, (The Bar, D.C.H - the restaurant, The Court Cafe-Bistro, Lounges)

Bedrooms***
Bedroom Number 31 (Small Double) for those with hearing difficulties. Hearing loop for amplified TV sound etc. Vibrator alarm..Loudspeaker telephone/visual alert. Directly opposite Lift

Bedroom Number 20 (Double or Twin) for guests who need to remain in a wheelchair. Fully equipped bathroom with Wet Room, spacious bedroom with non- caster wheel bed, accesible light controls. Directly opposite Lift

Bedroom Number 55 (Double) for Ambulent Disabled guests. Walk-in shower cubicle, spacious room just 15/20 paces from Lift

Braille signage throughout the public areas

Accessible Toilet on ground floor

Low-level Reception Desk for convenience of wheelchair-bound guests' when registering

Well-lit corridors and public areas

Large print menus on request and other helpful written information...and Staff who care!!

To enable us to offer a personal service to all our guests, may we ask guests wishing to make use of any of these facilities, or any other services we offer, to advise us of their needs when making reservations

*** Please request Lift access in all communications, as there are 4 rooms accessible by stairs only

** ** ** **
In the Event of a Fire or other emergency, trained staff will assist all guests who will have informed the Hotel, (when booking and when registering) that they would experience difficulties in evacuating the hotel speedily.

Our Website Accessibility Policy

Dean Court Hotel is committed to providing equal opportunities for people with disabilities. Therefore, every effort has been made to ensure that our website is accessible to all users.

All pages on this site have been tested against standards developed by The World Wide Web Consortium (W3C) and conform to priority level ‘A’ of the Web Content Accessibility Guidelines.

This website has been designed to allow users to change the size of the text which appears on the page. This can be done by adjusting the browser settings. If you are using Internet Explorer, click on the ‘View’ menu and then ‘Text size’ and adjust the text accordingly. If you are using Netscape, click on the ‘View’ menu and then ‘Text Zoom’ and select your preferred size.

We want our site to be as clear as possible but understand that our current web standards do not address every accessibility problem. If you have difficulties using our site or would like any more information regarding our website’s accessibility please contact us. 01904 625082